Scheduler/Registrar

Copley Hospital - Morrisville, VT

Schedulers are integral in arranging for the smooth flow of patients into outpatient services. Schedulers communicate directly with staff, patients, and physicians to ensure a positive experience for patients in obtaining their desired appointments with providers. Position is responsible for the collection and validation of demographic, socio-economic, insurance and co-payment information at the time of service. Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care.

Greets and checks in all patients entering the department.

• Keeps ACU and Clinic staff informed of patient and visitor arrivals to ensure efficient patient flow and minimal waiting times.
• Answers main department telephone line, managing multiple calls simultaneously.
• Takes and manages messages for staff.
• Uses hospital system and clinic EMR for scheduling new and recurrent patients.
• Maintains inventory of office supplies and manages orders.
• Performs many other scheduling/reception duties as assigned.
• Compliance with all applicable State and Federal laws, regulations and policies governing the provision of health care.

GED.

• Post high school education is desirable, e.g., associates degree in business, secretarial science, etc.
• Require at least one (1) year experience in a medical office setting as an administrative assistant, scheduler or similar function.
• Comfortable with multitasking. Excellent telephone skills etiquette. Organized. Good follow-up abilities. Personable, establishes patient rapport. Able to put patients at ease.  Computer skills.

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Posted: 30+ days ago

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